Help & Contact

Stuck, curious, or found something odd on your adventure? We're real people and we'd love to help.

The fastest way to reach us is email. We reply within 1–2 business days — usually sooner.

Email us

support@boostworld.io

Quick answers

When does Boost World launch?

It’s live! Boost World is out now for iPhone — download it on the App Store. A Google Play version for Android is in the works.

Is it free?

Yes — free to download and free to play.

What are Boost balls?

Boost balls are in-game collectible points you gather by exploring. They're just for fun inside Boost World — they are not money, have no monetary value, and can't be traded or sold.

Does Boost World track my location?

Your location powers the map only while you play. Anything shared publicly is always blurred to a wide area.

How do I delete my account?

Right in the app: open your profile, go to Settings, and choose Delete Account. It's permanent and takes effect immediately.

When you write in

Include your username and, if it helps, what you were doing when something went sideways — it lets us fix things much faster. For anything about your data, see our Privacy Policy; for the rules of the road, see our Terms of Use.